Privacy Policy.

Who we are

FBoost Digital provides website design, WordPress development, e-commerce setup, landing-page design, website maintenance, basic SEO support, Google Ads management, CRM setup and marketing automation services.

FBoost Digital is responsible for deciding how and why personal information covered by this policy is processed.

Information we may collect

• Name, email address, telephone number and company or brand name.
• Project requirements, messages, files, content and feedback supplied during an enquiry or project.
• Billing details, invoice information, payment status and transaction references.
• Website or platform access information provided for an agreed project.
• Technical data such as IP address, browser type, device type, pages visited and approximate location.
• Communications sent through email, website forms, freelance platforms or other agreed channels.

Please do not send sensitive personal information unless it is genuinely necessary and we have agreed to receive it.

How we use personal information

• Responding to enquiries and discussing potential projects.
• Preparing quotations, proposals, contracts and invoices.
• Providing, managing and supporting agreed digital services.
• Communicating about project progress, revisions, approvals and delivery.
• Processing and recording payments or refunds.
• Protecting our website, accounts, customers and business from fraud or misuse.
• Maintaining financial, tax, contractual and business records.
• Improving our website, services and customer experience.
• Establishing, exercising or defending legal claims when necessary.

Our lawful bases for processing

Payments and financial information

Payments may be processed through third-party providers such as Stripe or another payment service displayed at checkout or on an invoice.

We may receive the payer's name, email address, billing information, amount, currency, payment status and transaction reference. We do not normally receive or store the complete card number or card security code.

Payment providers process personal information under their own privacy notices and security responsibilities.

Cookies and similar technologies

Our website may use essential cookies or local browser storage required for security, website functions, saved preferences and cookie choices.

If optional analytics, advertising or marketing technologies are added, they should only be activated where the required consent or other lawful permission has been obtained. Visitors can also manage cookies through their browser settings.

Who we may share information with

We do not sell personal information. Limited information may be shared with:

• Website-hosting, domain, email and cloud-storage providers.
• Payment processors, banks and accounting providers.
• Website, analytics, CRM, communication and project-management platforms.
• Professional advisers, insurers, auditors or legal representatives.
• Government bodies, regulators, courts or law-enforcement authorities where legally required.
• Subcontractors or technical specialists required to deliver an agreed service.

International data transfers

Some service providers may process or store information outside the United Kingdom or the country where a customer is located.

Where law requires safeguards for an international transfer, we will rely on an applicable adequacy arrangement, contractual safeguard or other recognised transfer mechanism provided by the relevant service.

How long we retain information

We keep personal information only for as long as reasonably necessary for project delivery, customer support, accounting, tax, fraud prevention, dispute resolution and legal compliance.

Information that is no longer required will be deleted, anonymised or securely archived where appropriate.

Your data-protection rights

Depending on the law that applies, you may have the right to:

• Request access to personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion or restriction in certain circumstances.
• Object to processing based on legitimate interests or direct marketing.
• Request a portable copy of certain information.
• Withdraw consent where processing relies on consent.
• Complain to the relevant data-protection authority.

To make a request, email dokeboost@gmail.com. We may need to verify your identity before responding.

People in the United Kingdom may also raise concerns with the UK Information Commissioner's Office.

How we protect information

We use reasonable administrative, technical and organisational safeguards intended to protect information against unauthorised access, accidental loss, alteration, disclosure or misuse.

No internet transmission or storage system can be guaranteed completely secure. Customers should also protect passwords, access credentials and devices.

Children, external links and policy changes

Children's information

Our services are intended for businesses and people able to enter a valid service agreement. We do not knowingly collect children's information through this website for marketing purposes.

Third-party links

Our website may link to third-party websites, payment services or platforms. Their privacy practices are controlled by their own policies.

Policy updates

We may update this policy when our services, providers, website technology or legal obligations change. The revised version will be posted here with a new last-updated date.

Contact us about privacy

Questions, concerns and data-rights requests relating to this policy can be sent to FBoost Digital.